Privacy Policy of Wilderness Bliss Yala
Your trust is our highest priority. Learn how we handle, protect, and respect your personal information with full transparency and state-of-the-art security.
Introduction
Welcome to Wilderness Bliss Yala. We are committed to protecting the privacy of our guests, website visitors, and business partners.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our hotel, use our website, make reservations, or interact with us.
Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Postal address
- Email address
- Telephone number
- Nationality
- Passport or National Identity Card details (where required by law)
- Date of birth
- Payment and billing information
- Reservation details and special requests
Website Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Cookies and similar technologies
How We Use Your Information
We use your information to:
Legal Basis for Processing
We process personal information when:
International Transfers
Some of our service providers may store or process information outside Sri Lanka.
Where such transfers occur, we take reasonable measures to ensure appropriate protection of personal information.
Data Retention
We retain personal information only until we fulfill the below points
Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
our Rights
Subject to applicable laws, including the Sri Lanka Personal Data Protection Act, No. 9 of 2022, you may have the right to:
To exercise your rights, please contact us using the details below.
Children's Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children except where necessary for a reservation made by a parent or guardian.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have any questions regarding this Privacy Policy or our handling of personal information, please contact: